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Friendly, Versatile, Reliable
A warm, friendly and responsive automatic reminder system? It’s possible! Put the latest technology to work in your office today with 4PatientCare’s fully customizable, “set it and forget it” Appointment Reminder software. Automated reminders often sound cold, lifeless and static. But shouldn’t your reminder system provide the same personalized, friendly service that your staff currently offers?
Reviewing appointment schedules and deciding what messages to send can tie up your office staff for hours. Let 4PatientCare deliver targeted messages by integrating directly with your scheduling software, following your office communication rules.
4PatientCare Appointment Reminder’s highly reliable performance includes automatic system self-checks, recognition of answering devices, and disconnected number and TeleZapper™ detection. Call results are available via fax, secure email or web.
Easy to Use, Easy to Integrate
4PatientCare operates behind the scenes with your existing scheduling software to generate appointment reminders automatically, without any human intervention, on a schedule that you determine. Our “set it and forget it” technology allows you to configure your reminder system once and then let the program perform for you.
Appointment reminders are delivered in a HIPAA compliant manner via voice enabled phone, secure email, text message or postal.
Put Amy to Work for You
Patients prefer speech recognition six to one over touch tone systems. Amy, the professional, multilingual voice of 4PatientCare, utilizes the latest technology to understand, process and respond to speech. Amy’s intelligent decision support system coordinates with a patient’s individual profile to engage the patient in a dialog which is appropriate for that call, leading to increased patient satisfaction and fewer office callbacks. Amy interacts with patients naturally to deliver important information and create a comfortable experience. Patients can complete office tasks that used to take your staff hours—simply by speaking to Amy.
Reminder Configuration Options:
• Appointment type
• Provider
• Location
• Status
• Day of the week
• Time until appointment
• Time to send out reminder
• Patient age
• Special patient instructions
• Answering machine message
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